FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org

Paula M. Bach, John M. Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations

Abstract

We describe two cases of open user experience (UX) design using the Firefox web browser and OpenOffice.org office suite as case studies. We analyze the social complexity of integrating UX practices into the two open source projects using activity awareness, a framework for understanding team performance in collective endeavors of significant scope, duration, and complexity. The facets of activity awareness are common ground, community of practice, social capital, and human development. We found that differences between the communities include different strategies for community building, UX status in the community, type of open UX design, and different ways to share information.

Original languageEnglish (US)
Title of host publicationOpen Source Ecosystems
Subtitle of host publicationDiverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings
EditorsCornelia Boldyreff, Kevin Crowston, Bjorn Lundell, Anthony I. Wasserman
PublisherSpringer New York LLC
Pages237-250
Number of pages14
ISBN (Print)9783642020315
DOIs
StatePublished - 2009
Event5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009 - Skovde, Sweden
Duration: Jun 3 2009Jun 6 2009

Publication series

NameIFIP Advances in Information and Communication Technology
Volume299
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Other

Other5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009
CountrySweden
CitySkovde
Period6/3/096/6/09

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management

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    Bach, P. M., & Carroll, J. M. (2009). FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org. In C. Boldyreff, K. Crowston, B. Lundell, & A. I. Wasserman (Eds.), Open Source Ecosystems: Diverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings (pp. 237-250). (IFIP Advances in Information and Communication Technology; Vol. 299). Springer New York LLC. https://doi.org/10.1007/978-3-642-02032-2_21