FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org

Paula M. Bach, John Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Citations (Scopus)

Abstract

We describe two cases of open user experience (UX) design using the Firefox web browser and OpenOffice.org office suite as case studies. We analyze the social complexity of integrating UX practices into the two open source projects using activity awareness, a framework for understanding team performance in collective endeavors of significant scope, duration, and complexity. The facets of activity awareness are common ground, community of practice, social capital, and human development. We found that differences between the communities include different strategies for community building, UX status in the community, type of open UX design, and different ways to share information.

Original languageEnglish (US)
Title of host publicationOpen Source Ecosystems
Subtitle of host publicationDiverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings
PublisherSpringer New York LLC
Pages237-250
Number of pages14
Volume299
ISBN (Print)9783642020315
StatePublished - 2009
Event5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009 - Skovde, Sweden
Duration: Jun 3 2009Jun 6 2009

Publication series

NameIFIP Advances in Information and Communication Technology
Volume299
ISSN (Print)1868-4238

Other

Other5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009
CountrySweden
CitySkovde
Period6/3/096/6/09

Fingerprint

User experience
Information share
World Wide Web
Social capital
Team performance
Communities of practice
Open source
Human development

All Science Journal Classification (ASJC) codes

  • Information Systems and Management

Cite this

Bach, P. M., & Carroll, J. (2009). FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org. In Open Source Ecosystems: Diverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings (Vol. 299, pp. 237-250). (IFIP Advances in Information and Communication Technology; Vol. 299). Springer New York LLC.
Bach, Paula M. ; Carroll, John. / FLOSS UX Design : An analysis of user experience design in firefox and openoffice.org. Open Source Ecosystems: Diverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings. Vol. 299 Springer New York LLC, 2009. pp. 237-250 (IFIP Advances in Information and Communication Technology).
@inproceedings{4eabfb103b10444092ac176c3b152ad7,
title = "FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org",
abstract = "We describe two cases of open user experience (UX) design using the Firefox web browser and OpenOffice.org office suite as case studies. We analyze the social complexity of integrating UX practices into the two open source projects using activity awareness, a framework for understanding team performance in collective endeavors of significant scope, duration, and complexity. The facets of activity awareness are common ground, community of practice, social capital, and human development. We found that differences between the communities include different strategies for community building, UX status in the community, type of open UX design, and different ways to share information.",
author = "Bach, {Paula M.} and John Carroll",
year = "2009",
language = "English (US)",
isbn = "9783642020315",
volume = "299",
series = "IFIP Advances in Information and Communication Technology",
publisher = "Springer New York LLC",
pages = "237--250",
booktitle = "Open Source Ecosystems",

}

Bach, PM & Carroll, J 2009, FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org. in Open Source Ecosystems: Diverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings. vol. 299, IFIP Advances in Information and Communication Technology, vol. 299, Springer New York LLC, pp. 237-250, 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Skovde, Sweden, 6/3/09.

FLOSS UX Design : An analysis of user experience design in firefox and openoffice.org. / Bach, Paula M.; Carroll, John.

Open Source Ecosystems: Diverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings. Vol. 299 Springer New York LLC, 2009. p. 237-250 (IFIP Advances in Information and Communication Technology; Vol. 299).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - FLOSS UX Design

T2 - An analysis of user experience design in firefox and openoffice.org

AU - Bach, Paula M.

AU - Carroll, John

PY - 2009

Y1 - 2009

N2 - We describe two cases of open user experience (UX) design using the Firefox web browser and OpenOffice.org office suite as case studies. We analyze the social complexity of integrating UX practices into the two open source projects using activity awareness, a framework for understanding team performance in collective endeavors of significant scope, duration, and complexity. The facets of activity awareness are common ground, community of practice, social capital, and human development. We found that differences between the communities include different strategies for community building, UX status in the community, type of open UX design, and different ways to share information.

AB - We describe two cases of open user experience (UX) design using the Firefox web browser and OpenOffice.org office suite as case studies. We analyze the social complexity of integrating UX practices into the two open source projects using activity awareness, a framework for understanding team performance in collective endeavors of significant scope, duration, and complexity. The facets of activity awareness are common ground, community of practice, social capital, and human development. We found that differences between the communities include different strategies for community building, UX status in the community, type of open UX design, and different ways to share information.

UR - http://www.scopus.com/inward/record.url?scp=84944188431&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84944188431&partnerID=8YFLogxK

M3 - Conference contribution

AN - SCOPUS:84944188431

SN - 9783642020315

VL - 299

T3 - IFIP Advances in Information and Communication Technology

SP - 237

EP - 250

BT - Open Source Ecosystems

PB - Springer New York LLC

ER -

Bach PM, Carroll J. FLOSS UX Design: An analysis of user experience design in firefox and openoffice.org. In Open Source Ecosystems: Diverse Communities Interacting - 5th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2009, Proceedings. Vol. 299. Springer New York LLC. 2009. p. 237-250. (IFIP Advances in Information and Communication Technology).