Giving and taking in online communities of practice: The role of geography and culture in knowledge sharing and innovation

Katia Passerini, Babajide Osatuyi, Walker Stipe

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Researchers have long been fascinated with the phenomenon of lurking and free riding in knowledge sharing. This interest has led to the investigation of which factors drive decisions to contribute to a knowledge exchange as opposed to only exploiting the information in such exchange. Many studies have specifically focused on identifying the extrinsic and intrinsic motivational drivers for knowledge sharing in communities of practice by administering user surveys on behavioral intention, expectations, and satisfaction with the community. Our analysis is different from prior studies in that it does not look at expectations of reciprocity and other individual characteristics. Rather, it extracts and analyzes interaction data and, then, it groups such data based on factors like geographical location and related cultural background. This study adopts known models of national culture and relates them to social interactions using a large dataset mined from an online community of practice. The results show interesting deviations from the literature, which may be limited to the specific community of practice (programmers sharing coding knowledge) or may guide the design of open innovation systems that support knowledge sharing. This paper presents the first step on why and how to conduct such studies and suggests open questions for future study.

Original languageEnglish (US)
Title of host publicationProceedings of the 53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages4726-4734
Number of pages9
ISBN (Electronic)9780998133133
StatePublished - 2020
Event53rd Annual Hawaii International Conference on System Sciences, HICSS 2020 - Maui, United States
Duration: Jan 7 2020Jan 10 2020

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
Country/TerritoryUnited States
CityMaui
Period1/7/201/10/20

All Science Journal Classification (ASJC) codes

  • Engineering(all)

Fingerprint

Dive into the research topics of 'Giving and taking in online communities of practice: The role of geography and culture in knowledge sharing and innovation'. Together they form a unique fingerprint.

Cite this