How and why people Twitter: The role that micro-blogging plays in informal communication at work

Dejin Zhao, Mary Beth Rosson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

564 Scopus citations

Abstract

Micro-blogs, a relatively new phenomenon, provide a new communication channel for people to broadcast information that they likely would not share otherwise using existing channels (e.g., email, phone, IM, or weblogs). Micro-blogging has become popu-lar quite quickly, raising its potential for serving as a new informal communication medium at work, providing a variety of impacts on collaborative work (e.g., enhancing information sharing, building common ground, and sustaining a feeling of connectedness among colleagues). This exploratory research project is aimed at gaining an in-depth understanding of how and why people use Twitter - a popular micro-blogging tool - and exploring micro-blog's poten-tial impacts on informal communication at work.

Original languageEnglish (US)
Title of host publicationGROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work
Pages243-252
Number of pages10
DOIs
StatePublished - Dec 1 2009
Event2009 ACM SIGCHI International Conference on Supporting Group Work, GROUP'09 - Sanibel Island, FL, United States
Duration: May 10 2009May 13 2009

Publication series

NameGROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work

Other

Other2009 ACM SIGCHI International Conference on Supporting Group Work, GROUP'09
CountryUnited States
CitySanibel Island, FL
Period5/10/095/13/09

All Science Journal Classification (ASJC) codes

  • Computer Science(all)

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    Zhao, D., & Rosson, M. B. (2009). How and why people Twitter: The role that micro-blogging plays in informal communication at work. In GROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work (pp. 243-252). (GROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work). https://doi.org/10.1145/1531674.1531710