How emotional support and informational support relate to linguistic alignment

Yafei Wang, David Reitter, John Yen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

Original languageEnglish (US)
Title of host publicationSocial, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings
EditorsNathaniel Osgood, Dongwon Lee, Robert Thomson, Yu-Ru Lin
PublisherSpringer Verlag
Pages25-34
Number of pages10
ISBN (Print)9783319602394
DOIs
StatePublished - Jan 1 2017
Event10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017 - Washington, United States
Duration: Jul 5 2017Jul 8 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10354 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017
CountryUnited States
CityWashington
Period7/5/177/8/17

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

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  • Cite this

    Wang, Y., Reitter, D., & Yen, J. (2017). How emotional support and informational support relate to linguistic alignment. In N. Osgood, D. Lee, R. Thomson, & Y-R. Lin (Eds.), Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings (pp. 25-34). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10354 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-60240-0_3