Identifying consumer heterogeneity in unobserved categories

Simon J. Blanchard, Wayne S. DeSarbo, A. Selin Atalay, Nukhet Harmancioglu

Research output: Contribution to journalArticlepeer-review

11 Scopus citations

Abstract

Categorization has been extensively studied in both the psychology and marketing literatures. However, very little methodological research has demonstrated the heterogeneity in consumers' unobserved category structures and activations. We propose a new latent structure procedure that simultaneously identifies the unobserved categories that consumers use and represents consumer heterogeneity via different groups of consumers who have activated different unobserved latent categories. The results of an empirical study in Sports Marketing about sports fans' perceptions of various sports illustrates how the proposed methodology can capture heterogeneity at the group level and account for a variety of different category structures.

Original languageEnglish (US)
Pages (from-to)177-194
Number of pages18
JournalMarketing Letters
Volume23
Issue number1
DOIs
StatePublished - Mar 2012

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Economics and Econometrics
  • Marketing

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