Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry

Kyung Ho Kang, Seoki Lee, Chang Huh

Research output: Contribution to journalArticle

242 Citations (Scopus)

Abstract

In spite of growing concern for corporate social responsibility (CSR) in various industries including the hospitality industry, the relationship between CSR activities and financial performance is a rarely examined subject in the hospitality context. Especially, research measuring the separate impacts of positive and negative CSR activities on companies' financial performances remains, as yet, unconsidered. Thus, this study examines different impacts of positive and negative CSR activities on financial performance of hotel, casino, restaurant and airline companies, theoretically based on positivity and negativity effects. Findings suggest mixed results across different industries and will contribute to companies' appropriate strategic decision-making for CSR activities by providing more precise information regarding the impacts of each directional CSR activity on financial performance.

Original languageEnglish (US)
Pages (from-to)72-82
Number of pages11
JournalInternational Journal of Hospitality Management
Volume29
Issue number1
DOIs
StatePublished - Mar 1 2010

Fingerprint

industry
Corporate Social Responsibility
Hospitality industry
Company performance
corporate social responsibility
hospitality industry
decision making
Financial performance
Industry
Hotels
Hospitality
Strategic decision making
Casino
Restaurants
Airlines
effect
measuring

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

Cite this

@article{27530863e10c4334a6af2dcde3affd49,
title = "Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry",
abstract = "In spite of growing concern for corporate social responsibility (CSR) in various industries including the hospitality industry, the relationship between CSR activities and financial performance is a rarely examined subject in the hospitality context. Especially, research measuring the separate impacts of positive and negative CSR activities on companies' financial performances remains, as yet, unconsidered. Thus, this study examines different impacts of positive and negative CSR activities on financial performance of hotel, casino, restaurant and airline companies, theoretically based on positivity and negativity effects. Findings suggest mixed results across different industries and will contribute to companies' appropriate strategic decision-making for CSR activities by providing more precise information regarding the impacts of each directional CSR activity on financial performance.",
author = "Kang, {Kyung Ho} and Seoki Lee and Chang Huh",
year = "2010",
month = "3",
day = "1",
doi = "10.1016/j.ijhm.2009.05.006",
language = "English (US)",
volume = "29",
pages = "72--82",
journal = "International Journal of Hospitality Management",
issn = "0278-4319",
publisher = "Elsevier Limited",
number = "1",

}

Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry. / Kang, Kyung Ho; Lee, Seoki; Huh, Chang.

In: International Journal of Hospitality Management, Vol. 29, No. 1, 01.03.2010, p. 72-82.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry

AU - Kang, Kyung Ho

AU - Lee, Seoki

AU - Huh, Chang

PY - 2010/3/1

Y1 - 2010/3/1

N2 - In spite of growing concern for corporate social responsibility (CSR) in various industries including the hospitality industry, the relationship between CSR activities and financial performance is a rarely examined subject in the hospitality context. Especially, research measuring the separate impacts of positive and negative CSR activities on companies' financial performances remains, as yet, unconsidered. Thus, this study examines different impacts of positive and negative CSR activities on financial performance of hotel, casino, restaurant and airline companies, theoretically based on positivity and negativity effects. Findings suggest mixed results across different industries and will contribute to companies' appropriate strategic decision-making for CSR activities by providing more precise information regarding the impacts of each directional CSR activity on financial performance.

AB - In spite of growing concern for corporate social responsibility (CSR) in various industries including the hospitality industry, the relationship between CSR activities and financial performance is a rarely examined subject in the hospitality context. Especially, research measuring the separate impacts of positive and negative CSR activities on companies' financial performances remains, as yet, unconsidered. Thus, this study examines different impacts of positive and negative CSR activities on financial performance of hotel, casino, restaurant and airline companies, theoretically based on positivity and negativity effects. Findings suggest mixed results across different industries and will contribute to companies' appropriate strategic decision-making for CSR activities by providing more precise information regarding the impacts of each directional CSR activity on financial performance.

UR - http://www.scopus.com/inward/record.url?scp=71549144419&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=71549144419&partnerID=8YFLogxK

U2 - 10.1016/j.ijhm.2009.05.006

DO - 10.1016/j.ijhm.2009.05.006

M3 - Article

AN - SCOPUS:71549144419

VL - 29

SP - 72

EP - 82

JO - International Journal of Hospitality Management

JF - International Journal of Hospitality Management

SN - 0278-4319

IS - 1

ER -