Improving handover between the transport team and neonatal intensive care unit staff in neonatal transports using the plan-do-study-act tool

M. J. Kresch, S. Christensen, M. Kurtz, J. Lubin

Research output: Contribution to journalArticle


OBJECTIVES: The aim was to achieve 100% effective handover from the critical care transport team to the neonatal intensive care unit (NICU) medical team. STUDY DESIGN: All patients transferred from referring hospitals by the critical care transport team to the Level IV NICU were included. Data for each infant was collected prospectively. The percentage of transported patients for which medical team and nursing handover occurredwas recorded.Aquality improvement projectwas launched using the Plan-Do-Study-Act (PDSA) tool. We implemented several processes including call from the transport team before arrival and the completion of a transfer of care form on arrival to the NICU. The process measures and the outcome measure of completion of handover were monitored. Run charts of process measures and the outcome measure were analyzed. RESULTS: Completion of medical handover increased from 95% (baseline) to 100% after 3 PDSA cycles and this has been maintained for 18 consecutive months. CONCLUSION: Medical handover from the critical care transport team to the NICU medical staff has been achieved and sustained for all neonatal transports.

Original languageEnglish (US)
Pages (from-to)301-306
Number of pages6
JournalJournal of Neonatal-Perinatal Medicine
Issue number3
Publication statusPublished - Jan 1 2017


All Science Journal Classification (ASJC) codes

  • Pediatrics, Perinatology, and Child Health

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