Improving knowledge management and organisational learning: The use of scenarios and domain memory in academic tutoring

Babajide Osatuyi, Francis Kofi Andoh-Baidoo, Jon Blue

Research output: Contribution to journalArticle

3 Scopus citations


In this paper, we present an approach for sharing knowledge that utilises features of Domain Memory Information Systems to support academic tutoring. This approach uses Scenarios for capturing tacit knowledge and ontology for standardising data from diverse knowledge sources, as well as presenting a common understanding of concepts among the tutors and tutees. Using the Nonaka and Takeuchi's knowledge spiral model, we demonstrate how the architecture supports the knowledge management process from the acquisition of tacit knowledge through sharing of explicit knowledge among tutors and tutees.

Original languageEnglish (US)
Pages (from-to)28-41
Number of pages14
JournalInternational Journal of Innovation and Learning
Issue number1
StatePublished - Jul 1 2010


All Science Journal Classification (ASJC) codes

  • Education
  • Management of Technology and Innovation

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