In Search of Coproduction: Smart Services as Reciprocal Activities

John M. Carroll, Jiawei Chen, Chien Wen Tina Yuan, Benjamin V. Hanrahan

Research output: Contribution to specialist publicationArticle

11 Scopus citations


Service coproductions are reciprocal activities with no sharp boundary between providers and recipients; instead, all participants collaborate to enact the service. User participation is validated by recognition instead of extrinsic economic exchange. Mobility and context awareness can be crucial for successful coproductions.

Original languageEnglish (US)
Number of pages7
Specialist publicationComputer
StatePublished - Jul 2016

All Science Journal Classification (ASJC) codes

  • Computer Science(all)

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