Information seeking on social media sites: An exploratory study

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

This study reports on a survey that was conducted to investigate the use of social media technologies for seeking information. The objective of this study is to gain an understanding of how best to provide information that is useful to information seekers. Four categories of information were explored: sensitive, sensational, political and casual information, across five social media technologies: social networks, micro-blogging sites, wikis, online forums, and online blogs. The results show that information seekers tend to use social networks, followed by microblogging sites for seeking information more than they do other social media technologies. This paper concludes with implications for practice and future research.

Original languageEnglish (US)
Title of host publication18th Americas Conference on Information Systems 2012, AMCIS 2012
Pages3238-3247
Number of pages10
StatePublished - Dec 1 2012
Event18th Americas Conference on Information Systems 2012, AMCIS 2012 - Seattle, WA, United States
Duration: Aug 9 2012Aug 12 2012

Publication series

Name18th Americas Conference on Information Systems 2012, AMCIS 2012
Volume4

Other

Other18th Americas Conference on Information Systems 2012, AMCIS 2012
CountryUnited States
CitySeattle, WA
Period8/9/128/12/12

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Library and Information Sciences

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