Building on the resource-based view of the firm, an intellectual capital framework is suggested to identify and measure important resources that may provide the firm sustainable competitive advantage. The difficulty of measuring and managing the elements of intellectual capital is a result of management's inherent tendency towards over-dependence on financial measures of performance. Typically, however, the intellectual capital assets of the firm are intangible and not easily amenable to financial measures as benchmarks. In attempting to operationalize the concept, the paper begins by developing an integrative taxonomy of intellectual capital based on recent literature. Each element of intellectual capital is then further developed by examining the various types of intangible assets that embody it. Using a software firm as an example, potential quantitative and qualitative indicators of the stock of intellectual capital within the firm are given. Direction towards measuring flows as indicators of intellectual capital strength is discussed.
All Science Journal Classification (ASJC) codes
- Industrial relations
- Computer Science Applications
- Strategy and Management