Interactions with the public: Bridging job design and emotional labor perspectives

Alicia A. Grandey, Jennifer A. Diamond

Research output: Contribution to journalComment/debatepeer-review

72 Scopus citations
Original languageEnglish (US)
Pages (from-to)338-350
Number of pages13
JournalJournal of Organizational Behavior
Volume31
Issue number2-3
DOIs
StatePublished - Feb 1 2010

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Sociology and Political Science
  • Psychology(all)
  • Organizational Behavior and Human Resource Management

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