Interactivity as self-expression: A field experiment with customization and blogging

S. Shyam Sundar, Jeeyun Oh, Saraswathi Bellur, Haiyan Jia, Hyang Sook Kim

Research output: Chapter in Book/Report/Conference proceedingConference contribution

26 Scopus citations

Abstract

A paradigmatic quality of interactive interfaces is that they allow users to express themselves, thereby converting message receivers into communication sources. We define this quality as Source Interactivity [26, 29], and test its effects on user experience with a field experiment (N=141) of a portal site featuring cosmetic customization, functional customization and blogging (active versus filter). In demonstrating the psychological influence of source-based interactivity on such outcomes as user engagement, sense of agency, sense of community, intrinsic motivation and attitudes toward the interface, we discuss how designers can use them for creating interactive tools for self-expression.

Original languageEnglish (US)
Title of host publicationConference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Pages395-404
Number of pages10
DOIs
StatePublished - May 24 2012
Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, TX, United States
Duration: May 5 2012May 10 2012

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other30th ACM Conference on Human Factors in Computing Systems, CHI 2012
CountryUnited States
CityAustin, TX
Period5/5/125/10/12

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All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this

Sundar, S. S., Oh, J., Bellur, S., Jia, H., & Kim, H. S. (2012). Interactivity as self-expression: A field experiment with customization and blogging. In Conference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012 (pp. 395-404). (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/2207676.2207731