Introduction to the special section on cocreating the customer service experience with high tech and high touch

Xin David Ding; Mark M. Davis

doi:10.1287/serv.2017.0172

Introduction to the special section on cocreating the customer service experience with high tech and high touch

Xin David Ding, Mark M. Davis

Black School of Business (Behrend)

Research output: Contribution to journal › Editorial › peer-review

Original language	English (US)
Pages (from-to)	3-4
Number of pages	2
Journal	Service Science
Volume	9
Issue number	1
DOIs	https://doi.org/10.1287/serv.2017.0172
State	Published - Mar 2017

All Science Journal Classification (ASJC) codes

Business and International Management
Modeling and Simulation
Management Science and Operations Research
Marketing

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10.1287/serv.2017.0172

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title = "Introduction to the special section on cocreating the customer service experience with high tech and high touch",

author = "Ding, {Xin David} and Davis, {Mark M.}",

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Introduction to the special section on cocreating the customer service experience with high tech and high touch

All Science Journal Classification (ASJC) codes

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