Job Characteristics, Job Satisfaction, and Organizational Commitment for Hotel Workers in Turkey

Ahmet Bulent Ozturk, Murat Hancer, Jin Young Im

Research output: Contribution to journalArticle

25 Scopus citations

Abstract

This research focused primarily on the effect of job characteristics on job satisfaction and organizational commitment in the hotel industry. Data were collected from 252 hotel workers in Turkey. Two multiple regression analyses were conducted to identify the impact of job characteristics on employees' overall job satisfaction and affective commitment. In addition, a simple regression analysis was used to identify the relationship between overall job satisfaction and affective commitment. The results indicated that the job characteristics, interaction, feedback, and autonomy had significant impacts on both job satisfaction and affective commitment. The findings further indicated that a significant relationship exists between job satisfaction and affective commitment.

Original languageEnglish (US)
Pages (from-to)294-313
Number of pages20
JournalJournal of Hospitality Marketing and Management
Volume23
Issue number3
DOIs
StatePublished - Apr 1 2014

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Tourism, Leisure and Hospitality Management
  • Marketing

Fingerprint Dive into the research topics of 'Job Characteristics, Job Satisfaction, and Organizational Commitment for Hotel Workers in Turkey'. Together they form a unique fingerprint.

  • Cite this