Keeping the HF/UX curriculum current with the critical decision method

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Vicious problems are problems that reinvent themselves. One vicious problem is how to educate the next generation of usability (UX) professionals. I borrowed a method from naturalistic decision-making research: the critical decision method (CDM). A CDM is an ethnographic approach that elicits the implicit knowledge of experts in their area of expertise. The methodology reveals the decision points, options, and outcomes with which a decision maker struggles. The decision points derive key attributes, meanings, and goals for the area of concern. UX businesses have a vicious problem similar to education: whom to hire for a UX position, who is qualified and who is not? I used the critical decision method to elicit required skills within the local UX market. These contributed to a reworking of the UX curriculum. The methodology and the results are discussed.

Original languageEnglish (US)
Title of host publicationAdvances in Human Factors, Business Management, Training and Education - Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society
EditorsTerence Andre, Jussi Ilari Kantola, Salman Nazir, Tibor Barath
PublisherSpringer Verlag
Pages15-21
Number of pages7
ISBN (Print)9783319420691
DOIs
StatePublished - Jan 1 2017
EventInternational Conference on Human Factors, Business Management and Society, AHFE 2016 - Walt Disney World, United States
Duration: Jul 27 2016Jul 31 2016

Publication series

NameAdvances in Intelligent Systems and Computing
Volume498
ISSN (Print)2194-5357

Other

OtherInternational Conference on Human Factors, Business Management and Society, AHFE 2016
CountryUnited States
CityWalt Disney World
Period7/27/167/31/16

Fingerprint

Curricula
Education
Decision making
Industry

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Computer Science(all)

Cite this

Elliott, L. J. (2017). Keeping the HF/UX curriculum current with the critical decision method. In T. Andre, J. I. Kantola, S. Nazir, & T. Barath (Eds.), Advances in Human Factors, Business Management, Training and Education - Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society (pp. 15-21). (Advances in Intelligent Systems and Computing; Vol. 498). Springer Verlag. https://doi.org/10.1007/978-3-319-42070-7_2
Elliott, Lisa Jo. / Keeping the HF/UX curriculum current with the critical decision method. Advances in Human Factors, Business Management, Training and Education - Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society. editor / Terence Andre ; Jussi Ilari Kantola ; Salman Nazir ; Tibor Barath. Springer Verlag, 2017. pp. 15-21 (Advances in Intelligent Systems and Computing).
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Elliott, LJ 2017, Keeping the HF/UX curriculum current with the critical decision method. in T Andre, JI Kantola, S Nazir & T Barath (eds), Advances in Human Factors, Business Management, Training and Education - Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society. Advances in Intelligent Systems and Computing, vol. 498, Springer Verlag, pp. 15-21, International Conference on Human Factors, Business Management and Society, AHFE 2016, Walt Disney World, United States, 7/27/16. https://doi.org/10.1007/978-3-319-42070-7_2

Keeping the HF/UX curriculum current with the critical decision method. / Elliott, Lisa Jo.

Advances in Human Factors, Business Management, Training and Education - Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society. ed. / Terence Andre; Jussi Ilari Kantola; Salman Nazir; Tibor Barath. Springer Verlag, 2017. p. 15-21 (Advances in Intelligent Systems and Computing; Vol. 498).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Elliott LJ. Keeping the HF/UX curriculum current with the critical decision method. In Andre T, Kantola JI, Nazir S, Barath T, editors, Advances in Human Factors, Business Management, Training and Education - Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society. Springer Verlag. 2017. p. 15-21. (Advances in Intelligent Systems and Computing). https://doi.org/10.1007/978-3-319-42070-7_2