Knowledge Management Support for Teachers

John Carroll, Chun Wei Choo, Daniel R. Dunlap, Philip L. Isenhour, Stephen T. Kerr, Allan MacLean, Mary Beth Rosson

Research output: Contribution to journalReview article

55 Citations (Scopus)

Abstract

Business organizations worldwide are implementing techniques and technologies to better manage their knowledge. Their objective is to improve the quality of the contributions people make to their organizations by helping them to make sense of the context within which the organization exists; to take responsibility, cooperate, and share what they know and learn; and to effectively challenge, negotiate, and learn from others. We consider how the concepts, tools, and techniques of organizational knowledge management can be applied to the professional practices and development of teachers. We describe a framework for knowledge management support for teachers where the sharing of concrete knowledge scaffolds the attainment of more abstract levels of knowledge sharing. We describe the development of a knowledge management support system emphasizing long-term participatory design relationships between technologists and teachers, regional cooperation among teachers in adjacent school divisions, the integration of communication and practice, synchronous and asynchronous interactions, and multiple metaphors for organizing knowledge resources and activities.

Original languageEnglish (US)
Pages (from-to)42-64
Number of pages23
JournalEducational Technology Research and Development
Volume51
Issue number4
DOIs
StatePublished - Jan 1 2003

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knowledge management
teacher
level of knowledge
metaphor
organization
responsibility
communication
interaction
resources
school
knowledge

All Science Journal Classification (ASJC) codes

  • Education

Cite this

Carroll, John ; Choo, Chun Wei ; Dunlap, Daniel R. ; Isenhour, Philip L. ; Kerr, Stephen T. ; MacLean, Allan ; Rosson, Mary Beth. / Knowledge Management Support for Teachers. In: Educational Technology Research and Development. 2003 ; Vol. 51, No. 4. pp. 42-64.
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Carroll, J, Choo, CW, Dunlap, DR, Isenhour, PL, Kerr, ST, MacLean, A & Rosson, MB 2003, 'Knowledge Management Support for Teachers', Educational Technology Research and Development, vol. 51, no. 4, pp. 42-64. https://doi.org/10.1007/BF02504543

Knowledge Management Support for Teachers. / Carroll, John; Choo, Chun Wei; Dunlap, Daniel R.; Isenhour, Philip L.; Kerr, Stephen T.; MacLean, Allan; Rosson, Mary Beth.

In: Educational Technology Research and Development, Vol. 51, No. 4, 01.01.2003, p. 42-64.

Research output: Contribution to journalReview article

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AU - Carroll, John

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AU - Dunlap, Daniel R.

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AB - Business organizations worldwide are implementing techniques and technologies to better manage their knowledge. Their objective is to improve the quality of the contributions people make to their organizations by helping them to make sense of the context within which the organization exists; to take responsibility, cooperate, and share what they know and learn; and to effectively challenge, negotiate, and learn from others. We consider how the concepts, tools, and techniques of organizational knowledge management can be applied to the professional practices and development of teachers. We describe a framework for knowledge management support for teachers where the sharing of concrete knowledge scaffolds the attainment of more abstract levels of knowledge sharing. We describe the development of a knowledge management support system emphasizing long-term participatory design relationships between technologists and teachers, regional cooperation among teachers in adjacent school divisions, the integration of communication and practice, synchronous and asynchronous interactions, and multiple metaphors for organizing knowledge resources and activities.

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Carroll J, Choo CW, Dunlap DR, Isenhour PL, Kerr ST, MacLean A et al. Knowledge Management Support for Teachers. Educational Technology Research and Development. 2003 Jan 1;51(4):42-64. https://doi.org/10.1007/BF02504543