Labor dispute reconciliation in a forest products manufacturing facility

Research output: Contribution to journalArticle

38 Citations (Scopus)

Abstract

This is a case study where social network analysis is used to illustrate the communication structure among a group of striking employees and to reconcile the dispute at a forest products manufacturing facility. All striking production employees at this facility were surveyed and network analysis techniques were employed to provide both graphical and quantitative demonstrations of the communication structure among the employees. The communication structure illustrates employees who were gatekeepers and brokers of strike-related communications. This information was subsequently used by the organization to redirect its management-labor communication strategy, with the direct result being an end to the work stoppage. Implications are drawn for management to increase its understanding of communication structures for the purpose of better utilizing its human capital.

Original languageEnglish (US)
Pages (from-to)41-45
Number of pages5
JournalForest Products Journal
Volume47
Issue number11-12
StatePublished - Nov 1 1997

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forest products
forest product
human resources
manufacturing
labor
Personnel
communication
Communication
network analysis
Electric network analysis
social networks
human capital
social network
case studies
Demonstrations
methodology

All Science Journal Classification (ASJC) codes

  • Forestry
  • Materials Science(all)
  • Plant Science

Cite this

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Labor dispute reconciliation in a forest products manufacturing facility. / Michael, Judd Harrison.

In: Forest Products Journal, Vol. 47, No. 11-12, 01.11.1997, p. 41-45.

Research output: Contribution to journalArticle

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