LEARNING TO USE A WORD PROCESSOR: BY DOING, BY THINKING, AND BY KNOWING.

John Carroll, Robert L. Mack

Research output: Chapter in Book/Report/Conference proceedingChapter

92 Scopus citations

Abstract

Learning to use a word processor provides a study of real complex human learning that is fundamentally 'active', driven by the initiatives of the learner - which are, in turn, based on extensive domain-specific knoweldge and skill, and on reasoning processes which are systematic yet highly creative. State-of-the-art application systems and their training materials presuppose 'passive' learners and are - to that extent - unusable. Some general design implications of active learning were discussed.

Original languageEnglish (US)
Title of host publicationHum Factors in Comput Syst
PublisherAblex Publ Corp (Hum/Comput Interact)
Pages13-51
Number of pages39
ISBN (Print)0893911461
StatePublished - Dec 1 1984

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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