Let's not get disrupted

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Successful 21st-century Extension organizations will require innovative business models and organizational structures to meet customer needs. Although new technologies and tools that support Extension education are important, they do not serve as a vision or strategy. This commentary argues why Extension must pay close attention to its customers' needs to remain valuable and relevant in the future and describes the changes Penn State Extension has made in an attempt to position itself as a 21st-century organization.

Original languageEnglish (US)
Article number#5COM3
JournalJournal of Extension
Volume56
Issue number5
StatePublished - Sep 1 2018

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customer
organizational structure
new technology
organization
education

All Science Journal Classification (ASJC) codes

  • Education

Cite this

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title = "Let's not get disrupted",
abstract = "Successful 21st-century Extension organizations will require innovative business models and organizational structures to meet customer needs. Although new technologies and tools that support Extension education are important, they do not serve as a vision or strategy. This commentary argues why Extension must pay close attention to its customers' needs to remain valuable and relevant in the future and describes the changes Penn State Extension has made in an attempt to position itself as a 21st-century organization.",
author = "Calvin, {Dennis D.}",
year = "2018",
month = "9",
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language = "English (US)",
volume = "56",
journal = "Journal of Extension",
issn = "1077-5315",
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Calvin, DD 2018, 'Let's not get disrupted', Journal of Extension, vol. 56, no. 5, #5COM3.

Let's not get disrupted. / Calvin, Dennis D.

In: Journal of Extension, Vol. 56, No. 5, #5COM3, 01.09.2018.

Research output: Contribution to journalArticle

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AB - Successful 21st-century Extension organizations will require innovative business models and organizational structures to meet customer needs. Although new technologies and tools that support Extension education are important, they do not serve as a vision or strategy. This commentary argues why Extension must pay close attention to its customers' needs to remain valuable and relevant in the future and describes the changes Penn State Extension has made in an attempt to position itself as a 21st-century organization.

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