Like a hustler: Aligning intervention design with informal labor practices

Kartikeya Bajpai, Janelle B. Larson, Khanjan Mehta

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

In this paper, we describe the findings from fieldwork conducted with low income youth in Nairobi in the context of a mobile phone based solution for employment in the informal sector. We utilize a narratives based approach to analyzing the lived experiences of our target demographic and present our findings in the form of design cues. In particular, we focus on the identity work conducted by our respondents, the barriers they face in accruing their livelihood, and the aspect of discontinuity in their employment, housing, and support systems. We present a set of design cues which are concerned with generating physical artifacts based on virtual activity, co-opting group dynamics, integration with government and civil society actors, and empowering the voice of informal workers. Our hope is to better align program priorities and delivery systems in accordance with patterns evinced from oral accounts of the intended beneficiaries.

Original languageEnglish (US)
Title of host publicationProceedings of the 6th International Conference on Information and Communications Technologies and Development, ICTD 2013
Pages177-184
Number of pages8
DOIs
StatePublished - Dec 1 2013
Event6th International Conference on Information and Communications Technologies and Development, ICTD 2013 - Cape Town, South Africa
Duration: Dec 7 2013Dec 10 2013

Publication series

NameACM International Conference Proceeding Series
Volume1 FULL PAPER

Other

Other6th International Conference on Information and Communications Technologies and Development, ICTD 2013
CountrySouth Africa
CityCape Town
Period12/7/1312/10/13

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

Fingerprint Dive into the research topics of 'Like a hustler: Aligning intervention design with informal labor practices'. Together they form a unique fingerprint.

Cite this