Making teamwork work: Team knowledge for team effectiveness

Priyanko Guchait, Pui-wa Lei, Michael J. Tews, Jr.

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

This study examined the impact of two types of team knowledge on team effectiveness. The study assessed the impact of taskwork knowledge and teamwork knowledge on team satisfaction and performance. A longitudinal study was conducted with 27 service-management teams involving 178 students in a real-life restaurant setting. Teamwork knowledge was found to impact both team outcomes. Furthermore, team learning behavior was found to mediate the relationships between teamwork knowledge and team outcomes. Educators and managers should therefore ensure these types of knowledge are developed in teams along with learning behavior for maximum effectiveness.

Original languageEnglish (US)
Pages (from-to)300-317
Number of pages18
JournalJournal of Psychology: Interdisciplinary and Applied
Volume150
Issue number3
DOIs
StatePublished - Apr 2 2016

Fingerprint

teamwork
Learning
Restaurants
Longitudinal Studies
Students
learning behavior
Work teams
Team work
Team effectiveness
longitudinal study
educator
manager
management
performance

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting (miscellaneous)
  • Education
  • Psychology(all)

Cite this

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Making teamwork work : Team knowledge for team effectiveness. / Guchait, Priyanko; Lei, Pui-wa; Tews, Jr., Michael J.

In: Journal of Psychology: Interdisciplinary and Applied, Vol. 150, No. 3, 02.04.2016, p. 300-317.

Research output: Contribution to journalArticle

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