Management and utilization of knowledge for the automatic improvement of workflow performance

Trent Ray Jaeger, Atul Prakash

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

We present a framework that enables reengineers to build a base of performance improvement knowledge that can be used to automatically improve workflow performance. Automatic improvement of workflow performance involves modification of a business information system such that the predicted performance of its business workflows satisfies a performance goal. The number of possible modification options is very large, so a significant body of knowledge is needed to choose among them. We demonstrate, using a simple example, the requirements for the types of knowledge necessary in a automatic improvement framework. We define a knowledge model for representing these types of knowledge. We use the model to provide the framework with a body of domain-independent performance improvement knowledge. We then describe how the framework enables reengineers to provide additional performance improvement knowledge to the model and how the framework utilizes that knowledge to automatically improve workflow performance to meet the performance goal.

Original languageEnglish (US)
Title of host publicationConference on Organizational Computing Systems - Proceedings
PublisherACM
Pages32-43
Number of pages12
StatePublished - 1995
EventProceedings of the Conference on Organizational Computing Systems - Milpitas, CA, USA
Duration: Aug 13 1995Aug 16 1995

Other

OtherProceedings of the Conference on Organizational Computing Systems
CityMilpitas, CA, USA
Period8/13/958/16/95

Fingerprint

Industry
Information systems
Performance improvement
Business information
Knowledge model
Body of knowledge

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting(all)
  • Computer Science(all)

Cite this

Jaeger, T. R., & Prakash, A. (1995). Management and utilization of knowledge for the automatic improvement of workflow performance. In Conference on Organizational Computing Systems - Proceedings (pp. 32-43). ACM.
Jaeger, Trent Ray ; Prakash, Atul. / Management and utilization of knowledge for the automatic improvement of workflow performance. Conference on Organizational Computing Systems - Proceedings. ACM, 1995. pp. 32-43
@inproceedings{7db952c0bc03410fb3e051b62b224f9c,
title = "Management and utilization of knowledge for the automatic improvement of workflow performance",
abstract = "We present a framework that enables reengineers to build a base of performance improvement knowledge that can be used to automatically improve workflow performance. Automatic improvement of workflow performance involves modification of a business information system such that the predicted performance of its business workflows satisfies a performance goal. The number of possible modification options is very large, so a significant body of knowledge is needed to choose among them. We demonstrate, using a simple example, the requirements for the types of knowledge necessary in a automatic improvement framework. We define a knowledge model for representing these types of knowledge. We use the model to provide the framework with a body of domain-independent performance improvement knowledge. We then describe how the framework enables reengineers to provide additional performance improvement knowledge to the model and how the framework utilizes that knowledge to automatically improve workflow performance to meet the performance goal.",
author = "Jaeger, {Trent Ray} and Atul Prakash",
year = "1995",
language = "English (US)",
pages = "32--43",
booktitle = "Conference on Organizational Computing Systems - Proceedings",
publisher = "ACM",

}

Jaeger, TR & Prakash, A 1995, Management and utilization of knowledge for the automatic improvement of workflow performance. in Conference on Organizational Computing Systems - Proceedings. ACM, pp. 32-43, Proceedings of the Conference on Organizational Computing Systems, Milpitas, CA, USA, 8/13/95.

Management and utilization of knowledge for the automatic improvement of workflow performance. / Jaeger, Trent Ray; Prakash, Atul.

Conference on Organizational Computing Systems - Proceedings. ACM, 1995. p. 32-43.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Management and utilization of knowledge for the automatic improvement of workflow performance

AU - Jaeger, Trent Ray

AU - Prakash, Atul

PY - 1995

Y1 - 1995

N2 - We present a framework that enables reengineers to build a base of performance improvement knowledge that can be used to automatically improve workflow performance. Automatic improvement of workflow performance involves modification of a business information system such that the predicted performance of its business workflows satisfies a performance goal. The number of possible modification options is very large, so a significant body of knowledge is needed to choose among them. We demonstrate, using a simple example, the requirements for the types of knowledge necessary in a automatic improvement framework. We define a knowledge model for representing these types of knowledge. We use the model to provide the framework with a body of domain-independent performance improvement knowledge. We then describe how the framework enables reengineers to provide additional performance improvement knowledge to the model and how the framework utilizes that knowledge to automatically improve workflow performance to meet the performance goal.

AB - We present a framework that enables reengineers to build a base of performance improvement knowledge that can be used to automatically improve workflow performance. Automatic improvement of workflow performance involves modification of a business information system such that the predicted performance of its business workflows satisfies a performance goal. The number of possible modification options is very large, so a significant body of knowledge is needed to choose among them. We demonstrate, using a simple example, the requirements for the types of knowledge necessary in a automatic improvement framework. We define a knowledge model for representing these types of knowledge. We use the model to provide the framework with a body of domain-independent performance improvement knowledge. We then describe how the framework enables reengineers to provide additional performance improvement knowledge to the model and how the framework utilizes that knowledge to automatically improve workflow performance to meet the performance goal.

UR - http://www.scopus.com/inward/record.url?scp=0029205683&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=0029205683&partnerID=8YFLogxK

M3 - Conference contribution

SP - 32

EP - 43

BT - Conference on Organizational Computing Systems - Proceedings

PB - ACM

ER -

Jaeger TR, Prakash A. Management and utilization of knowledge for the automatic improvement of workflow performance. In Conference on Organizational Computing Systems - Proceedings. ACM. 1995. p. 32-43