Measuring the efficacy of leaders to assess information and make decisions in a crisis: The C-LEAD scale

Constance Noonan Hadley, Todd L. Pittinsky, S. Amy Sommer, Weichun Zhu

Research output: Contribution to journalArticlepeer-review

24 Scopus citations

Abstract

Based on the literature and expert interviews, we developed a new measure, the C-LEAD scale, to capture the efficacy of leaders to assess information and make decisions in a public health and safety crisis. In Studies 1 and 2, we found that C-LEAD predicted decision making difficulty and confidence in crisis contexts better than measures of general leadership efficacy and procedural crisis preparedness. In Study 3, our measure of crisis leader efficacy predicted motivation to lead in a crisis, voluntary crisis leader role-taking, and decision making accuracy as a leader. Together, the studies promote the initial construct validity of the C-LEAD scale and a deeper understanding of the factors involved in effective crisis leadership.

Original languageEnglish (US)
Pages (from-to)633-648
Number of pages16
JournalLeadership Quarterly
Volume22
Issue number4
DOIs
StatePublished - Aug 2011

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Applied Psychology
  • Sociology and Political Science
  • Organizational Behavior and Human Resource Management

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