Model-based evaluation of cell phone menu interaction

Robert St. Amant, Thomas E. Horton, Frank E. Ritter

Research output: Chapter in Book/Report/Conference proceedingConference contribution

41 Scopus citations

Abstract

Cell phone interfaces are now ubiquitous. In this paper, we describe concepts to support the analysis of cell phone menu hierarchies. We present an empirical study of user performance on five simple tasks of menu traversal on a cell phone. Two models we tested, based on GOMS and ACT-R, give very good predictions of behavior. We use the study results to motivate an effective evaluation process for menu hierarchies. Our work makes several contributions: a novel and timely study of a new, very common HCI task; new models for accurately predicting performance; novel development tools to support such modeling; and a search procedure to generate menu hierarchies that reduce traversal time, in simulation studies, by about a third.

Original languageEnglish (US)
Title of host publication2004 Conference on Human Factors in Computing Systems - Proceedings, CHI 2004
Pages343-350
Number of pages8
StatePublished - 2004
Event2004 Conference on Human Factors in Computing Systems - Proceedings, CHI 2004 - Vienna, Austria
Duration: Apr 24 2004Apr 29 2004

Other

Other2004 Conference on Human Factors in Computing Systems - Proceedings, CHI 2004
CountryAustria
CityVienna
Period4/24/044/29/04

All Science Journal Classification (ASJC) codes

  • Computer Science(all)
  • Social Sciences(all)

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