Model-based evaluation of expert cell phone menu interaction

Robert St Amant, Thomas E. Horton, Frank E. Ritter

Research output: Contribution to journalArticlepeer-review

44 Scopus citations

Abstract

We describe concepts to support the analysis of cell phone menu hierarchies, based on cognitive models of users and easy-to-use optimization techniques. We present an empirical study of user performance on five simple tasks of menu traversal on an example cell phone. Two of the models applied to these tasks, based on GOMS and ACT-R, give good predictions of behavior. We use the empirically supported models to create an effective evaluation and improvement process for menu hierarchies. Our work makes three main contributions: a novel and timely study of a new, very common HCI task; new versions of existing models for accurately predicting performance; and a search procedure to generate menu hierarchies that reduce traversal time, in simulation studies, by about a third.

Original languageEnglish (US)
Article number1229856
JournalACM Transactions on Computer-Human Interaction
Volume14
Issue number1
DOIs
StatePublished - May 1 2007

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction

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