Modeling the communication network in a sawmill

Judd Harrison Michael, Joseph G. Massey

Research output: Contribution to journalArticle

33 Citations (Scopus)

Abstract

Groups of employees communicate with each other in what can be considered networks. Understanding the structure of these communication networks is crucial to the success of wood products producers. This research illustrates the manner in which communication networks can be graphically modeled and quantified using techniques of social network analysis. Data were collected from a mid-sized softwood sawmill to examine the network of communications among employees. The native language of many of the employees was Spanish. Both production and management personnel were included in the sampling. Data were analyzed to produce a "fingerprint" of the communications structure within the organization, as well as indications of individual power within this structure. Results indicate that certain persons are gatekeepers for information flows between and among functional areas, as well as gatekeepers for information between management and production. These gatekeepers must be recognized in order to diffuse information efficiently throughout the workplace. This research illustrates the importance of communication networks in the manufacturing environment, especially for issues related to the interface between production and marketing.

Original languageEnglish (US)
Pages (from-to)25-30
Number of pages6
JournalForest Products Journal
Volume47
Issue number9
StatePublished - Sep 1 1997

Fingerprint

Sawmills
communication network
sawmills
communication (human)
Telecommunication networks
Personnel
human resources
communication
modeling
information management
network analysis
social network
workplace
Wood products
human resources management
marketing
Softwoods
Communication
manufacturing
Electric network analysis

All Science Journal Classification (ASJC) codes

  • Forestry
  • Materials Science(all)
  • Plant Science

Cite this

Michael, Judd Harrison ; Massey, Joseph G. / Modeling the communication network in a sawmill. In: Forest Products Journal. 1997 ; Vol. 47, No. 9. pp. 25-30.
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Modeling the communication network in a sawmill. / Michael, Judd Harrison; Massey, Joseph G.

In: Forest Products Journal, Vol. 47, No. 9, 01.09.1997, p. 25-30.

Research output: Contribution to journalArticle

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