Multidisciplinary care for facial paralysis patients: Collaboration between carers

Haining Zhu, John Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.

Original languageEnglish (US)
Title of host publicationCSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages189-192
Number of pages4
ISBN (Electronic)9781450360180
DOIs
StatePublished - Oct 30 2018
Event21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States
Duration: Nov 3 2018Nov 7 2018

Other

Other21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
CountryUnited States
CityJersey City
Period11/3/1811/7/18

Fingerprint

Neurosurgery
Health
Recovery
Communication

All Science Journal Classification (ASJC) codes

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

Cite this

Zhu, H., & Carroll, J. (2018). Multidisciplinary care for facial paralysis patients: Collaboration between carers. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 189-192). Association for Computing Machinery. https://doi.org/10.1145/3272973.3274052
Zhu, Haining ; Carroll, John. / Multidisciplinary care for facial paralysis patients : Collaboration between carers. CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. pp. 189-192
@inproceedings{93181370067c4f9dbf27a7a188106501,
title = "Multidisciplinary care for facial paralysis patients: Collaboration between carers",
abstract = "Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.",
author = "Haining Zhu and John Carroll",
year = "2018",
month = "10",
day = "30",
doi = "10.1145/3272973.3274052",
language = "English (US)",
pages = "189--192",
booktitle = "CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing",
publisher = "Association for Computing Machinery",

}

Zhu, H & Carroll, J 2018, Multidisciplinary care for facial paralysis patients: Collaboration between carers. in CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, pp. 189-192, 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018, Jersey City, United States, 11/3/18. https://doi.org/10.1145/3272973.3274052

Multidisciplinary care for facial paralysis patients : Collaboration between carers. / Zhu, Haining; Carroll, John.

CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. p. 189-192.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Multidisciplinary care for facial paralysis patients

T2 - Collaboration between carers

AU - Zhu, Haining

AU - Carroll, John

PY - 2018/10/30

Y1 - 2018/10/30

N2 - Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.

AB - Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.

UR - http://www.scopus.com/inward/record.url?scp=85058114465&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85058114465&partnerID=8YFLogxK

U2 - 10.1145/3272973.3274052

DO - 10.1145/3272973.3274052

M3 - Conference contribution

AN - SCOPUS:85058114465

SP - 189

EP - 192

BT - CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing

PB - Association for Computing Machinery

ER -

Zhu H, Carroll J. Multidisciplinary care for facial paralysis patients: Collaboration between carers. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery. 2018. p. 189-192 https://doi.org/10.1145/3272973.3274052