Multidisciplinary care for facial paralysis patients: Collaboration between carers

Haining Zhu, John M. Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.

Original languageEnglish (US)
Title of host publicationCSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages189-192
Number of pages4
ISBN (Electronic)9781450360180
DOIs
StatePublished - Oct 30 2018
Event21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States
Duration: Nov 3 2018Nov 7 2018

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
CountryUnited States
CityJersey City
Period11/3/1811/7/18

All Science Journal Classification (ASJC) codes

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

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  • Cite this

    Zhu, H., & Carroll, J. M. (2018). Multidisciplinary care for facial paralysis patients: Collaboration between carers. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 189-192). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/3272973.3274052