New to a country: Barriers for international students tom access health services and opportunities for design

Charlotte Tang, Xinning Gui, Yunan Chen, Mohamed Magueramane

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Newcomers to a country often face difficulties in adapting to the new healthcare system. Understanding their perceived barriers in utilizing healthcare services in the host country is crucial for designing health IT to meet their health needs. In this paper, we present an interview study of 30 international students attending a U.S. university. We identified barriers that hindered them from accessing health services in the host country - difficulties in understanding health services information, high healthcare costs, unfamiliar and cumbersome health practices, negative beliefs toward western medicine, and communication and language barrier. We also uncovered their alternative solutions by actively seeking health services information, adopting preventive measures, and self-diagnosing and selftreating with medicine brought from their home countries. Finally, we derived implications for designing health IT and services to better support international students' healthcare.

Original languageEnglish (US)
Title of host publicationProceedings of the 12th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2018
PublisherAssociation for Computing Machinery
Pages45-54
Number of pages10
ISBN (Electronic)9781450364508
DOIs
Publication statusPublished - May 21 2018
Event12th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2018 - New York, United States
Duration: May 21 2018May 24 2018

Publication series

NameACM International Conference Proceeding Series

Other

Other12th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2018
CountryUnited States
CityNew York
Period5/21/185/24/18

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All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

Cite this

Tang, C., Gui, X., Chen, Y., & Magueramane, M. (2018). New to a country: Barriers for international students tom access health services and opportunities for design. In Proceedings of the 12th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2018 (pp. 45-54). (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3240925.3240969