Novice Heuristic Evaluations of a complex interface

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12 Scopus citations

Abstract

In this paper, we describe the ability of evaluators with limited experience to use Heuristic Evaluation (HE) in assessing a complex interface. We analyze our results in terms of the proportion of problems found by different sets of evaluators in different areas of the interface. Our results illustrate that the 5-10 evaluator size advocated by Nielsen and Molich [3] does not generalize to assessing complex interfaces. Evaluators tend to focus on certain sections of the interface and ignore others. Our results suggest that modification to HE is necessary to most efficiently produce a complete set of usability problems in an interface.

Original languageEnglish (US)
Pages304-305
Number of pages2
DOIs
StatePublished - Dec 1 1999
EventConference on Human Factors in Computing Systems, CHI EA 1999 - Pittsburgh, PA, United States
Duration: May 15 1999May 20 1999

Other

OtherConference on Human Factors in Computing Systems, CHI EA 1999
CountryUnited States
CityPittsburgh, PA
Period5/15/995/20/99

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this

Slavkovic, A. B., & Cross, K. (1999). Novice Heuristic Evaluations of a complex interface. 304-305. Paper presented at Conference on Human Factors in Computing Systems, CHI EA 1999, Pittsburgh, PA, United States. https://doi.org/10.1145/632716.632902