Offshoring digital work, but not physical output: Differential access to task objects and coordination in globally distributed automotive engineering and graphic design work

Samantha R. Meyer, Casey S. Pierce, Yubo Kou, Paul M. Leonardi, Bonnie A. Nardi, Diane E. Bailey

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

When scholars and practitioners consider the implications of off shoring work, their primary concern is often the impact off shoring has on communication between people at different sites. When time zones and geographic boundaries separate employees, communication is limited, making it difficult for remote colleagues to form trusting and familiar relationships with one another. However, off shoring not only obstructs person-to-person interactions, it also impedes person-to-object interactions. This is potentially problematic as many organizations today still produce physical products, such as printed marketing collaterals, computers, home deécor, or automobiles. Though organizations that create physical outputs may engage in digital work processes, people at these organizations may still rely on interactions with the physical objects that they produce in order to complete tasks. In this paper we investigate impeded person-to-object interactions at two offshore work sites representing two different occupations: automotive engineering and graphic design.

Original languageEnglish (US)
Title of host publicationProceedings of the 48th Annual Hawaii International Conference on System Sciences, HICSS 2015
EditorsRalph H. Sprague, Tung X. Bui
PublisherIEEE Computer Society
Pages1758-1767
Number of pages10
ISBN (Electronic)9781479973675
DOIs
StatePublished - Mar 26 2015
Event48th Annual Hawaii International Conference on System Sciences, HICSS 2015 - Kauai, United States
Duration: Jan 5 2015Jan 8 2015

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2015-March
ISSN (Print)1530-1605

Other

Other48th Annual Hawaii International Conference on System Sciences, HICSS 2015
CountryUnited States
CityKauai
Period1/5/151/8/15

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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