Online privacy in public places: How do location, terms and conditions and VPN influence disclosure?

Maria D. Molina, S. Shyam Sundar, Andrew Gambino

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Do we disclose more information online when we access Wi-Fi from home compared to the University, or an Airbnb rental, or a coffee shop? Does it matter if we are shown terms and conditions (T&C) before getting online? Will signing into a virtual private network (VPN) affect our disclosure? We conducted an experiment (N = 276) to find out. Our results suggest that while VPN promotes disclosure of personal information and unethical behaviors in an Airbnb network, the provision of T&C inhibits this disclosure. Conversely, in a University network, provision of terms and conditions encourages disclosure of unethical behavior, but the presence of VPN cue inhibits it. Further, a user's belief in the publicness heuristic (public networks are risky) dictate how much users reveal in various locations based on their perceptions of relative security of accessing Wi-Fi from those locations.

Original languageEnglish (US)
Title of host publicationCHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450359719
DOIs
StatePublished - May 2 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 - Glasgow, United Kingdom
Duration: May 4 2019May 9 2019

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
CountryUnited Kingdom
CityGlasgow
Period5/4/195/9/19

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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    Molina, M. D., Shyam Sundar, S., & Gambino, A. (2019). Online privacy in public places: How do location, terms and conditions and VPN influence disclosure? In CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems [3312932] (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3290607.3312932