Organization memory

Review of concepts and recommendations for management

Research output: Contribution to journalArticle

199 Citations (Scopus)

Abstract

The notion of corporate or organizational memory has been discussed for over a quarter of a century. A major objective of this work is to review the conceptual foundations of organizational memory drawing from information systems research, management science, economics, systems theory, political theory, organizational behavior, decision making, and communication theory. The paper provides the reader with a working definition of organizational memory, identifies ways to distinguish the contents of organizational memory, and explicates the processes of memory including knowledge acquisition, retention, maintenance and retrieval. Recommendations are made throughout the work regarding ways information managers can assess and control the effects of organizational memory. While this work does not represent the last word on organizational memory, it provides a conceptual road map to the many different and seemingly contradictory perspectives on the topic. As a practical guide, this work is valuable to managers struggling to compete using, and in spite of, organizational memory.

Original languageEnglish (US)
Pages (from-to)17-32
Number of pages16
JournalInternational Journal of Information Management
Volume15
Issue number1
DOIs
StatePublished - Jan 1 1995

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Data storage equipment
organization
management
Managers
manager
Management science
communication theory
organizational behavior
Knowledge acquisition
knowledge acquisition
Information theory
systems research
System theory
political theory
system theory
economic system
information system
Information systems
Decision making
decision making

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Computer Networks and Communications
  • Library and Information Sciences

Cite this

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title = "Organization memory: Review of concepts and recommendations for management",
abstract = "The notion of corporate or organizational memory has been discussed for over a quarter of a century. A major objective of this work is to review the conceptual foundations of organizational memory drawing from information systems research, management science, economics, systems theory, political theory, organizational behavior, decision making, and communication theory. The paper provides the reader with a working definition of organizational memory, identifies ways to distinguish the contents of organizational memory, and explicates the processes of memory including knowledge acquisition, retention, maintenance and retrieval. Recommendations are made throughout the work regarding ways information managers can assess and control the effects of organizational memory. While this work does not represent the last word on organizational memory, it provides a conceptual road map to the many different and seemingly contradictory perspectives on the topic. As a practical guide, this work is valuable to managers struggling to compete using, and in spite of, organizational memory.",
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Organization memory : Review of concepts and recommendations for management. / Stein, Eric Winchester.

In: International Journal of Information Management, Vol. 15, No. 1, 01.01.1995, p. 17-32.

Research output: Contribution to journalArticle

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