Many studies have been designed to understand effects of challenge courses and their benefits. Few studies, however, have been conducted to understand participants' perceptions of these programs. In this study, 16 adults working at a dental office attended a one-day challenge course program designed to teach lessons about communication. Data were collected via in vivo observations, digital video observations, and two individual interviews. These qualitative data were analyzed and two themes central to communication emerged: (a) Effectiveness of Communication; and (b) Too Many Chiefs. Findings suggested that improvements to communication in the workplace were not clearly recognized results. However, experiences with these themes were identified during the challenge course. Connections to related literature and suggestions for research and practice are provided.
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