Patterns of team processes and breakdowns in information analysis tasks

Marcela Borge, Craig H. Ganoe, Shin I. Shih, John Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

12 Scopus citations

Abstract

In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.

Original languageEnglish (US)
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work
Pages1105-1114
Number of pages10
DOIs
StatePublished - Mar 19 2012
EventACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Other

OtherACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12
CountryUnited States
CitySeattle, WA
Period2/11/122/15/12

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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    Borge, M., Ganoe, C. H., Shih, S. I., & Carroll, J. (2012). Patterns of team processes and breakdowns in information analysis tasks. In CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (pp. 1105-1114) https://doi.org/10.1145/2145204.2145369