Psychological importance of human agency: How self-assembly affects user experience of robots

Yuan Sun, S. Shyam Sundar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Scopus citations

Abstract

Does assembling one's robot enhance the quality of our interaction with it? And, does it matter whether the robot is a utilitarian tool or a socially interactive entity? We examined these questions with a 2 (Assembler: Self vs. Others) x 2 (Expectation Setting/Framing: Task-oriented robot vs. Interaction-oriented robot) between-subjects experiment (N = 80), in which participants interacted with a humanoid desktop robot (KT-Gladiator 19). Results showed that participants tended to have more positive evaluations of both the robot and the interaction process when they set it up themselves, an effect that is positively mediated by a sense of ownership and a sense of accomplishment, and negatively mediated by perceived process costs of setting up the robot. They also tended to evaluate the robot and the interaction more positively when they expected it to be task-oriented rather than interaction-oriented. Implications for theory and design of robots are discussed.

Original languageEnglish (US)
Title of host publicationHRI 2016 - 11th ACM/IEEE International Conference on Human Robot Interaction
PublisherIEEE Computer Society
Pages189-196
Number of pages8
ISBN (Electronic)9781467383707
DOIs
StatePublished - Apr 12 2016
Event11th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2016 - Christchurch, New Zealand
Duration: Mar 7 2016Mar 10 2016

Publication series

NameACM/IEEE International Conference on Human-Robot Interaction
Volume2016-April
ISSN (Electronic)2167-2148

Other

Other11th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2016
CountryNew Zealand
CityChristchurch
Period3/7/163/10/16

All Science Journal Classification (ASJC) codes

  • Artificial Intelligence
  • Human-Computer Interaction
  • Electrical and Electronic Engineering

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    Sun, Y., & Sundar, S. S. (2016). Psychological importance of human agency: How self-assembly affects user experience of robots. In HRI 2016 - 11th ACM/IEEE International Conference on Human Robot Interaction (pp. 189-196). [7451751] (ACM/IEEE International Conference on Human-Robot Interaction; Vol. 2016-April). IEEE Computer Society. https://doi.org/10.1109/HRI.2016.7451751