Reducing over-reliance on task-guidance systems

Jennifer J. Ockerman, Amy R. Pritchett

Research output: Contribution to conferencePaperpeer-review

2 Scopus citations

Abstract

Task-guidance systems are unsensored, computer-based systems that remind a user of the actions required to complete a task. These systems have various forms, including electronic procedures. Over-reliance, which has been documented as an issue with automation and decision-aiding systems, may also be a problem for task-guidance systems, despite their passive nature. This paper describes task-guidance systems and over-reliance on task-guidance systems as background, and then provides the results of a study into reducing this over-reliance on task guidance systems and thereby improving performance.

Other

OtherProceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium'
CountryUnited States
CitySan Diego, CA
Period7/29/008/4/00

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

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