Report: Early experiences with consumer engagement initiatives to improve chronic care

Robert E. Hurley, Patricia S. Keenan, Grant R. Martsolf, Daniel D. Maeng, Dennis Patrick Scanlon

Research output: Contribution to journalArticle

21 Scopus citations


Engaging consumers to be more active participants in their health and health care is an appealing strategy for reforming the U.S. health care system, but little is known about how to mount and sustain communitywide consumer engagement initiatives. The Robert Wood Johnson Foundation launched a program in 2006 in fourteen communities to align forces around improving quality and efficiency by promoting public reporting and expanding the involvement of consumers in all facets of their care. These multistakeholder organizations provide an early glimpse into the opportunities and challenges that lie ahead as policymakers attempt to integrate consumers more completely in their reform strategies.

Original languageEnglish (US)
Pages (from-to)277-283
Number of pages7
JournalHealth Affairs
Issue number1
StatePublished - Jan 1 2009


All Science Journal Classification (ASJC) codes

  • Health Policy

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