Representing users in accessibility research

Andrew L. Sears, Vicki L. Hanson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

27 Scopus citations

Abstract

The need to study representative users is widely accepted within the human-computer interaction (HCI) community. While exceptions exist, and alternative populations are sometimes studied, virtually any introduction to the process of designing user interfaces will discuss the importance of understanding the intended users as well as the significant impact individual differences can have on how effectively individuals can use various technologies. HCI researchers are expected to provide relevant demographics regarding study participants as well as information about experience using similar technologies. Yet, in the field of accessibility we continue to see studies that do not appropriately include representative users. Highlighting ways to remedy this multifaceted problem, we argue that expectations regarding how accessibility research is conducted and reported must be raised if this field is to have the desired impact with regard to inclusive design, the information technologies studied, and the lives of the individuals being studied.

Original languageEnglish (US)
Title of host publicationCHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
Pages2235-2238
Number of pages4
DOIs
StatePublished - 2011
Event29th Annual CHI Conference on Human Factors in Computing Systems, CHI 2011 - Vancouver, BC, Canada
Duration: May 7 2011May 12 2011

Other

Other29th Annual CHI Conference on Human Factors in Computing Systems, CHI 2011
CountryCanada
CityVancouver, BC
Period5/7/115/12/11

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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