Resistance or deviance? A high-tech workplace during the bursting of the dot-com bubble

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

Under certain circumstances a critical orientation to the study of workplace deviance/resistance is necessary to understand ICT-enabled workplace culture and employee behavior. The critical orientation to workplace deviance characterizes acts in opposition to an organization with the potential to do harm as semi-organized group resistance to organizational authority. The questions that drive this research are does technology enable deviance? When does an act of social deviance become an act of resistance against domination? The answers depend on the perspective of the labeler. To discuss these I offer the example of a case study of a small software development company called Ebiz.com. For the first few years of the existence of Ebiz.com the social control exerted on the employees increased yet there were no observable or discussed acts of employee retaliation. I argue that the social environment of the dot-com bubble allowed several myths to propagate widely and affect human behavior. As the market began to fail and dot-corns began to close the employees seemed to recognize their situation and enact deviant behavior or resist. Most importantly what I have learned from this work is that ICT work may lead to increased deviant or resistant behaviors and that ICT work may also provide a means to do increased deviant or resistant behavior.

Original languageEnglish (US)
Title of host publicationInf. Systems Research
Subtitle of host publicationRelevant Theory and Informed Practice - IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Res.
PublisherSpringer New York LLC
Pages577-596
Number of pages20
ISBN (Print)1402080948, 9781402080944
StatePublished - Jan 1 2004
EventIFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Research - Manchester, United Kingdom
Duration: Jul 15 2004Jul 17 2004

Publication series

NameIFIP Advances in Information and Communication Technology
Volume143
ISSN (Print)1868-4238

Other

OtherIFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Research
CountryUnited Kingdom
CityManchester
Period7/15/047/17/04

Fingerprint

Personnel
Software engineering
Deviance
Employees
Work place
Bubble
High-tech
Industry
Workplace deviance
Deviant behavior
Retaliation
Authority
Employee behaviour
Software development
Domination
Social deviance
Social control
Corn
Social environment
Human behavior

All Science Journal Classification (ASJC) codes

  • Information Systems and Management

Cite this

Tapia, A. H. (2004). Resistance or deviance? A high-tech workplace during the bursting of the dot-com bubble. In Inf. Systems Research: Relevant Theory and Informed Practice - IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Res. (pp. 577-596). (IFIP Advances in Information and Communication Technology; Vol. 143). Springer New York LLC.
Tapia, Andrea Hoplight. / Resistance or deviance? A high-tech workplace during the bursting of the dot-com bubble. Inf. Systems Research: Relevant Theory and Informed Practice - IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Res.. Springer New York LLC, 2004. pp. 577-596 (IFIP Advances in Information and Communication Technology).
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Tapia, AH 2004, Resistance or deviance? A high-tech workplace during the bursting of the dot-com bubble. in Inf. Systems Research: Relevant Theory and Informed Practice - IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Res.. IFIP Advances in Information and Communication Technology, vol. 143, Springer New York LLC, pp. 577-596, IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Research, Manchester, United Kingdom, 7/15/04.

Resistance or deviance? A high-tech workplace during the bursting of the dot-com bubble. / Tapia, Andrea Hoplight.

Inf. Systems Research: Relevant Theory and Informed Practice - IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Res.. Springer New York LLC, 2004. p. 577-596 (IFIP Advances in Information and Communication Technology; Vol. 143).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Tapia AH. Resistance or deviance? A high-tech workplace during the bursting of the dot-com bubble. In Inf. Systems Research: Relevant Theory and Informed Practice - IFIP TC8/WG8.2 20th Year Retrospective: Relevant Theory and Informed Practice-Looking Forward from a 20-Year Perspective on IS Res.. Springer New York LLC. 2004. p. 577-596. (IFIP Advances in Information and Communication Technology).