Scripts and Speech Acts in Administrative Behavior: The Interplay of Necessity, Chance, and Free Will

Victor Levine, Anne Donnellon, Dennis A. Gioia, Henry P. Sims

Research output: Contribution to journalArticle

5 Scopus citations

Abstract

Research on administrative behavior in schools has been limited in a number of fundamental ways. This article reviews criticisms of structured observation recently published in EAQ and describes a new methodology which addresses many of these weaknesses. This approach draws upon script theory (a form of schematic structure hypothesized by cognitive and social psychologists) and speech act theory (a form of linguistic discourse analysis) to capture the nuance, dynamism, and pattern of verbal interaction. An interpretive method for coding verbal behavior into speech act categories and a computer-augmented system for mapping scripts across instances of similar administrative activities are described.

Original languageEnglish (US)
Pages (from-to)93-110
Number of pages18
JournalEducational Administration Quarterly
Volume20
Issue number1
DOIs
StatePublished - Feb 1984

All Science Journal Classification (ASJC) codes

  • Education
  • Public Administration

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