Searching heterogeneous collections on the Web: Behaviour of Excite users

Amanda Spink, Judy Bateman, Bernard J. Jansen

Research output: Contribution to journalReview article

42 Citations (Scopus)

Abstract

As Web search services become a major source of information for a growing number of people, we need to know more about how users search heterogeneous collections using Web search engines. This paper reports the results from a major study exploring users' information searching behaviour on the EXCITE Web search engine. Three hundred and fifty-seven (357) EXCITE users responded to an interactive survey, including their search topics, intended query terms, search frequency for information on their topic, and demographic data. Results show that: users tend to employ simple search strategies, and conduct successive searches over time to find information related to a particular topic. Implications for the design of Web search services are discussed.

Original languageEnglish (US)
Pages (from-to)12-27
Number of pages16
JournalInformation Research
Volume4
Issue number2
StatePublished - Oct 1 1998

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All Science Journal Classification (ASJC) codes

  • Library and Information Sciences

Cite this

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Searching heterogeneous collections on the Web : Behaviour of Excite users. / Spink, Amanda; Bateman, Judy; Jansen, Bernard J.

In: Information Research, Vol. 4, No. 2, 01.10.1998, p. 12-27.

Research output: Contribution to journalReview article

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AU - Jansen, Bernard J.

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AB - As Web search services become a major source of information for a growing number of people, we need to know more about how users search heterogeneous collections using Web search engines. This paper reports the results from a major study exploring users' information searching behaviour on the EXCITE Web search engine. Three hundred and fifty-seven (357) EXCITE users responded to an interactive survey, including their search topics, intended query terms, search frequency for information on their topic, and demographic data. Results show that: users tend to employ simple search strategies, and conduct successive searches over time to find information related to a particular topic. Implications for the design of Web search services are discussed.

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