See friendship: Interpersonal privacy management in a collective world

Pan Shi, Heng Xu, Lee B. Erickson, Cheng Zhang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

The feature of "See Friendship" was launched in late Oct 2010, which chronicles the history of social interactions between two friends (e.g., wall conversations, photos both are tagged in, comments they share, and mutual friends, etc). As soon as this new feature automatically replaced prior Wall-to-Wall feature on Facebook, it triggered users' privacy concerns, discontent, anxiety, as well as mass media's questioning of privacy breach. In this research, we conducted two stages of studies to examine interpersonal privacy concerns surrounding this feature. By applying a user-centered design approach, we first investigated users' privacy needs and expectations through a qualitative study, followed by our proposed new interface designs for privacy control options and evaluation. Our results highlight the tension between users' social needs and interpersonal privacy that involves peers' information privacy. This work provides preliminary conceptual and empirical insights in terms of design implications to address the tensions in interpersonal information privacy management.

Original languageEnglish (US)
Title of host publication18th Americas Conference on Information Systems 2012, AMCIS 2012
Pages2937-2946
Number of pages10
StatePublished - Dec 1 2012
Event18th Americas Conference on Information Systems 2012, AMCIS 2012 - Seattle, WA, United States
Duration: Aug 9 2012Aug 12 2012

Publication series

Name18th Americas Conference on Information Systems 2012, AMCIS 2012
Volume4

Other

Other18th Americas Conference on Information Systems 2012, AMCIS 2012
CountryUnited States
CitySeattle, WA
Period8/9/128/12/12

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Library and Information Sciences

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