Self-love's lost labor

A self-enhancement model of workplace incivility

Yuanyi Chen, Lance Ferris, Ho Kwong Kwan, Ming Yan, Mingjian Zhou, Ying Hong

Research output: Contribution to journalArticle

54 Citations (Scopus)

Abstract

We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.

Original languageEnglish (US)
Pages (from-to)1199-1219
Number of pages21
JournalAcademy of Management Journal
Volume56
Issue number4
DOIs
StatePublished - Aug 1 2013

Fingerprint

Personnel
Labor
Work place
Incivility
Enhancement
Employees
Task performance

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management of Technology and Innovation

Cite this

Chen, Y., Ferris, L., Kwan, H. K., Yan, M., Zhou, M., & Hong, Y. (2013). Self-love's lost labor: A self-enhancement model of workplace incivility. Academy of Management Journal, 56(4), 1199-1219. https://doi.org/10.5465/amj.2010.0906
Chen, Yuanyi ; Ferris, Lance ; Kwan, Ho Kwong ; Yan, Ming ; Zhou, Mingjian ; Hong, Ying. / Self-love's lost labor : A self-enhancement model of workplace incivility. In: Academy of Management Journal. 2013 ; Vol. 56, No. 4. pp. 1199-1219.
@article{e3d851b24d0944a2b6e56914ed9f7357,
title = "Self-love's lost labor: A self-enhancement model of workplace incivility",
abstract = "We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.",
author = "Yuanyi Chen and Lance Ferris and Kwan, {Ho Kwong} and Ming Yan and Mingjian Zhou and Ying Hong",
year = "2013",
month = "8",
day = "1",
doi = "10.5465/amj.2010.0906",
language = "English (US)",
volume = "56",
pages = "1199--1219",
journal = "Academy of Management Journal",
issn = "0001-4273",
publisher = "Academy of Management",
number = "4",

}

Chen, Y, Ferris, L, Kwan, HK, Yan, M, Zhou, M & Hong, Y 2013, 'Self-love's lost labor: A self-enhancement model of workplace incivility', Academy of Management Journal, vol. 56, no. 4, pp. 1199-1219. https://doi.org/10.5465/amj.2010.0906

Self-love's lost labor : A self-enhancement model of workplace incivility. / Chen, Yuanyi; Ferris, Lance; Kwan, Ho Kwong; Yan, Ming; Zhou, Mingjian; Hong, Ying.

In: Academy of Management Journal, Vol. 56, No. 4, 01.08.2013, p. 1199-1219.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Self-love's lost labor

T2 - A self-enhancement model of workplace incivility

AU - Chen, Yuanyi

AU - Ferris, Lance

AU - Kwan, Ho Kwong

AU - Yan, Ming

AU - Zhou, Mingjian

AU - Hong, Ying

PY - 2013/8/1

Y1 - 2013/8/1

N2 - We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.

AB - We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.

UR - http://www.scopus.com/inward/record.url?scp=84885009692&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84885009692&partnerID=8YFLogxK

U2 - 10.5465/amj.2010.0906

DO - 10.5465/amj.2010.0906

M3 - Article

VL - 56

SP - 1199

EP - 1219

JO - Academy of Management Journal

JF - Academy of Management Journal

SN - 0001-4273

IS - 4

ER -