Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Yuanyi Chen, D. Lance Ferris, Ho Kwong Kwan

Research output: Contribution to conferencePaper

Abstract

We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

Original languageEnglish (US)
DOIs
StatePublished - Jan 1 2011
Event71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011 - San Antonio, TX, United States
Duration: Aug 12 2011Aug 16 2011

Other

Other71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011
CountryUnited States
CitySan Antonio, TX
Period8/12/118/16/11

Fingerprint

Personnel
Labor
Incivility
Narcissism
Task performance

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Management of Technology and Innovation
  • Industrial relations

Cite this

Chen, Y., Ferris, D. L., & Kwan, H. K. (2011). Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance. Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States. https://doi.org/10.5464/AMBPP.2011.54.a
Chen, Yuanyi ; Ferris, D. Lance ; Kwan, Ho Kwong. / Self-love's lost labor : Narcissism exacerbates incivility's effects on engagement and performance. Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States.
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Chen, Y, Ferris, DL & Kwan, HK 2011, 'Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance', Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States, 8/12/11 - 8/16/11. https://doi.org/10.5464/AMBPP.2011.54.a

Self-love's lost labor : Narcissism exacerbates incivility's effects on engagement and performance. / Chen, Yuanyi; Ferris, D. Lance; Kwan, Ho Kwong.

2011. Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States.

Research output: Contribution to conferencePaper

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Chen Y, Ferris DL, Kwan HK. Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance. 2011. Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States. https://doi.org/10.5464/AMBPP.2011.54.a