Shop together, search together: Collaborative e-commerce

Yanjun Gao, Madhu Reddy, Bernard J. Jansen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

We present research on the development of a collaborative searching system for ecommerce shopping, based on domain specific requirements of retail shopping. We describe the design rationale for the system development and inclusion of collaborative search features, including search, chat, clipboard, product suggestions, shared views, and shopping cart. Our research goal is to understand whether collaborative searching tools are useful in supporting actual collaborative shopping tasks. In addition to describing the system development, we report findings from some preliminary user study. The findings highlight that collaborative search systems for domain specific areas such as online shopping can support collaborative searching, shared views, and group communication to aid in the completion of collaborative tasks.

Original languageEnglish (US)
Title of host publicationCHI EA 2016
Subtitle of host publication#chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
Pages2081-2087
Number of pages7
ISBN (Electronic)9781450340823
DOIs
StatePublished - May 7 2016
Event34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016 - San Jose, United States
Duration: May 7 2016May 12 2016

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume07-12-May-2016

Other

Other34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016
CountryUnited States
CitySan Jose
Period5/7/165/12/16

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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    Gao, Y., Reddy, M., & Jansen, B. J. (2016). Shop together, search together: Collaborative e-commerce. In CHI EA 2016: #chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems (pp. 2081-2087). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 07-12-May-2016). Association for Computing Machinery. https://doi.org/10.1145/2851581.2892348