Social triangulation: A new method to identify local citizens using social media and their local information curation behaviors

Rob Grace, Jess Kropczynski, Scott Pezanowski, Shane Halse, Prasanna Umar, Andrea Tapia

Research output: Contribution to journalConference article

  • 1 Citations

Abstract

Local citizens can use social media such as Twitter to share and receive critical information before, during, and after emergencies. However, standard methods of identifying local citizens on Twitter discover only a small proportion of local users in a geographic area. To better identify local citizens and their social media sources for local information, we explore the information infrastructure of a local community that is constituted prior to emergencies through the everyday social network curation of local citizens. We hypothesize that investigating social network ties among local organizations and their followers may be key to identifying local citizens and understanding their local information seeking behaviors. We describe Social Triangulation as a method to identify local citizens vis-à-vis the local organizations they follow on Twitter, and evaluate our hypothesis by analyzing users' profile location information. Lastly, we discuss how Social Triangulation might support community preparedness by informing emergency communications planning.

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Triangulation
Planning
Communication
Social media
Local information

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Information Systems
  • Information Systems and Management
  • Electrical and Electronic Engineering

Cite this

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title = "Social triangulation: A new method to identify local citizens using social media and their local information curation behaviors",
abstract = "Local citizens can use social media such as Twitter to share and receive critical information before, during, and after emergencies. However, standard methods of identifying local citizens on Twitter discover only a small proportion of local users in a geographic area. To better identify local citizens and their social media sources for local information, we explore the information infrastructure of a local community that is constituted prior to emergencies through the everyday social network curation of local citizens. We hypothesize that investigating social network ties among local organizations and their followers may be key to identifying local citizens and understanding their local information seeking behaviors. We describe Social Triangulation as a method to identify local citizens vis-{\`a}-vis the local organizations they follow on Twitter, and evaluate our hypothesis by analyzing users' profile location information. Lastly, we discuss how Social Triangulation might support community preparedness by informing emergency communications planning.",
author = "Rob Grace and Jess Kropczynski and Scott Pezanowski and Shane Halse and Prasanna Umar and Andrea Tapia",
year = "2017",
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Social triangulation : A new method to identify local citizens using social media and their local information curation behaviors. / Grace, Rob; Kropczynski, Jess; Pezanowski, Scott; Halse, Shane; Umar, Prasanna; Tapia, Andrea.

In: Proceedings of the International ISCRAM Conference, Vol. 2017-May, 01.01.2017, p. 902-915.

Research output: Contribution to journalConference article

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AU - Halse,Shane

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AU - Tapia,Andrea

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