Supporting collaborative information seeking in online community engagement

Feng Sun, Ye Tian, Guoray Cai

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Complex social issues can be better addressed collaboratively by stakeholders through democratic decisionmaking. A key prerequisite for engaging the public is the ability to gather what we know about a public issue and present such knowledge in a concise fashion. This is commonly done through a citizen's panel who performs collaborative information seeking and analysis. The outcome of such process is to inform other local citizens to form perspectives and opinions. This work focuses on understanding collaborative information seeking behaviors in this process, and design of awareness support to collaboration. Specifically, we describe an ethnographic study that observes community practices and identifies requirements for supporting awareness in collaborative information seeking. Based on these findings, we developed a web-based visual analytic tool that supports activity awareness to encourage collaborations in seeking issue-based knowledge.

Original languageEnglish (US)
Title of host publicationProceedings - 2016 International Conference on Collaboration Technologies and Systems, CTS 2016
EditorsWaleed W. Smari, Joseph Natarian
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages241-248
Number of pages8
ISBN (Electronic)9781509022991
DOIs
StatePublished - Jan 1 2016
Event2016 International Conference on Collaboration Technologies and Systems, CTS 2016 - Orlando, United States
Duration: Oct 31 2016Nov 4 2016

Publication series

NameProceedings - 2016 International Conference on Collaboration Technologies and Systems, CTS 2016

Other

Other2016 International Conference on Collaboration Technologies and Systems, CTS 2016
CountryUnited States
CityOrlando
Period10/31/1611/4/16

All Science Journal Classification (ASJC) codes

  • Communication
  • Computer Networks and Communications
  • Computer Science Applications

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