Abstract
We build on our prior work with computer-supported teams performing a complex decision-making task on maps, where the distinction between content and process common ground is proposed. In this paper we describe a distributed geo-collaboration software prototype. The system design rationale was gleaned from fieldwork, literature on team cognition, and an earlier lab study introducing a reference task with face-to-face teams. We report on a controlled experiment that evaluates this design rationale. Distinct sets of measures show that that the prototype supported both content and process common ground, offsetting the costs imposed by the distributed setting. We interpret the results in relation to prior work on common ground and draw implications for moving beyond current models of sharing and coordination.
| Original language | English (US) |
|---|---|
| Title of host publication | CHI 2009 |
| Subtitle of host publication | Digital Life New World - Proceedings of the 27th International Conference on Human Factors in Computing Systems |
| Pages | 2339-2348 |
| Number of pages | 10 |
| DOIs | |
| State | Published - Dec 1 2009 |
| Event | 27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 - Boston, MA, United States Duration: Apr 4 2009 → Apr 9 2009 |
Publication series
| Name | Conference on Human Factors in Computing Systems - Proceedings |
|---|
Other
| Other | 27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 |
|---|---|
| Country | United States |
| City | Boston, MA |
| Period | 4/4/09 → 4/9/09 |
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All Science Journal Classification (ASJC) codes
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design
Cite this
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Supporting content and process common ground in computer-supported teamwork. / Convertino, Gregorio; Mentis, Helena M.; Rosson, Mary Beth; Slavkovic, Aleksandra; Carroll, John M.
CHI 2009: Digital Life New World - Proceedings of the 27th International Conference on Human Factors in Computing Systems. 2009. p. 2339-2348 (Conference on Human Factors in Computing Systems - Proceedings).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Supporting content and process common ground in computer-supported teamwork
AU - Convertino, Gregorio
AU - Mentis, Helena M.
AU - Rosson, Mary Beth
AU - Slavkovic, Aleksandra
AU - Carroll, John M.
PY - 2009/12/1
Y1 - 2009/12/1
N2 - We build on our prior work with computer-supported teams performing a complex decision-making task on maps, where the distinction between content and process common ground is proposed. In this paper we describe a distributed geo-collaboration software prototype. The system design rationale was gleaned from fieldwork, literature on team cognition, and an earlier lab study introducing a reference task with face-to-face teams. We report on a controlled experiment that evaluates this design rationale. Distinct sets of measures show that that the prototype supported both content and process common ground, offsetting the costs imposed by the distributed setting. We interpret the results in relation to prior work on common ground and draw implications for moving beyond current models of sharing and coordination.
AB - We build on our prior work with computer-supported teams performing a complex decision-making task on maps, where the distinction between content and process common ground is proposed. In this paper we describe a distributed geo-collaboration software prototype. The system design rationale was gleaned from fieldwork, literature on team cognition, and an earlier lab study introducing a reference task with face-to-face teams. We report on a controlled experiment that evaluates this design rationale. Distinct sets of measures show that that the prototype supported both content and process common ground, offsetting the costs imposed by the distributed setting. We interpret the results in relation to prior work on common ground and draw implications for moving beyond current models of sharing and coordination.
UR - http://www.scopus.com/inward/record.url?scp=84892459380&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84892459380&partnerID=8YFLogxK
U2 - 10.1145/1518701.1519059
DO - 10.1145/1518701.1519059
M3 - Conference contribution
AN - SCOPUS:84892459380
SN - 9781605582474
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 2339
EP - 2348
BT - CHI 2009
ER -