Supporting intergenerational groups in computer-supported cooperative work (CSCW)

G. Convertino, U. Farooq, M. B. Rosson, J. M. Carroll, B. J.F. Meyer

Research output: Contribution to journalArticle

22 Scopus citations

Abstract

The workforce is ageing as older workers re-enter the workforce or delay retirement. One consequence is that work groups are increasingly becoming intergenerational. Because group work relies on many collaborative tools (e.g. email, shared calendars), it is essential to understand the special requirements that intergenerational groups have for groupware. Can we design collaborative tools that leverage the differing abilities and contributions of older and younger workers in groups? We focus on how best to support intergenerational groups, offering an analytical framework that combines ideas from the theory of small groups and activity theory. We consider design implications for computer-supported cooperative work (CSCW) and outline design principles for groupware that supports intergenerational groups. Finally, we discuss methodological issues that arise when studying intergenerational cooperative work.

Original languageEnglish (US)
Pages (from-to)275-285
Number of pages11
JournalBehaviour and Information Technology
Volume26
Issue number4
DOIs
StatePublished - Jul 1 2007

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All Science Journal Classification (ASJC) codes

  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • Social Sciences(all)
  • Human-Computer Interaction

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